Release Notes - Week of August 31, 2026

Pulse Multi-Pet Booking Correction

Previously, the duration for the second or third appointment in a multi-pet booking was being calculated incorrectly for Pulse, resulting in apparent double bookings because the wrong length was written back to Pulse. 

AVA Outbound - Opt-Opt Handling

Now, if AVA detects the client does not want to receive any additional contacts, AVA can unsubscribe the number directly following the call, no longer requiring staff or VetPawer action to remove a phone number.

AVA Outbound - Reminder Listing

Previously, AVA would only list the reminder category in the introduction (wellness, vaccine, etc.). Now, AVA can list the specific reminder triggering a call, with a client-friendly name for the reminder.

This only applies to a single reminder.

ezyVet Recurring Block Correction

Previously, if a recurring ezyVet block was applied to multiple calendar resources, the block was only being applied to a single resource. Now, if we see a recurring block in ezyVet associated with multiple calendar resources, the block is propagated to all listed resources, ensuring the schedule remains accurate for booking.